Terms & Conditions:

The services and products of https://odysseyatq.com/shop are provided subject to the following terms and conditions. By using the website, you agree to be bound by these terms and conditions. Please read them carefully.

Privacy:

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we handle your personal information.

Disclaimers:

Customers are responsible for settling any applicable import duties or charges in their respective countries. It is also the customer’s responsibility to ensure that their purchases comply with local laws and regulations.
Ownership of all products transfers to the buyer upon shipment. All transactions are governed by Egyptian law, and any disputes shall be subject to the jurisdiction of Egyptian courts. You must be 18 years or older to place an order through our website.

Accepted Payment:

We accept Visa, MasterCard, and Cash on Delivery for orders placed via https://odysseyatq.com/shop.

Shipping & Delivery:

We offer shipping through trusted partners, delivering on business days (Sunday through Thursday, excluding national holidays). Please ensure that all shipping information is complete and accurate to avoid delays. We cannot deliver to incomplete addresses. If a customer refuses delivery for reasons unrelated to the order being incorrect, they will be responsible for the full shipping charges as stated on the invoice.

Order Cancellations & Returns:

Artworks

We are unable to refund any online purchase from the time your order is placed until the product is received and returned to us. If you are not completely satisfied with your purchase after receiving your product, we will gladly exchange or refund the purchase within 48 hours of the delivery date, provided the item is returned in perfect condition, in its original packaging, and with a copy of the invoice included.
To initiate a return or exchange, please contact us at: info@odysseyatq.com.
Shipping fees are non-refundable, and return shipping must be prepaid by the customer. International returns and exchanges are currently not offered.

Furniture

Furniture items are non-refundable and non-returnable. However, in the case of bentwood products, exchanges are allowed within 14 days of delivery only if there are manufacturing defects. The item must be returned in its original condition and packaging, along with proof of purchase.
Please contact info@odysseyatq.com to arrange for an inspection and initiate the exchange process, if eligible.

Claims regarding incorrect shipments or billing must be made on the same day of delivery.

License & Website Use:

You are granted a limited license to access and use the website for personal shopping purposes. You may not reproduce, sell, exploit, or republish any website content, including product images, design, descriptions, or pricing, without written permission from Odyssey.

Electronic Communication:

By interacting with us through the website, you agree to receive communication via email. This includes agreements, notices, and other information that fulfill legal communication requirements.

Your Account:

If you create an account on our website, you are responsible for keeping your password confidential and for all activity that occurs under your account. We reserve the right to suspend accounts, edit content, or cancel orders at our discretion.

Copyright:

All content on the Odyssey website, including images, text, and layouts, is protected by copyright laws. Ownership remains with Odyssey or the original content providers. No purchase grants rights to reproduce or redistribute any copyrighted material.

Trademarks:

All trademarks, service marks, and trade names on the site are owned by Odyssey or used with permission. They may not be used for commercial purposes without prior written consent.

Copyright & Trademark Compliance:

We respect the intellectual property of others. If you believe your rights have been infringed, please contact us at info@odysseyatq.com with relevant details. We will investigate and take appropriate action.

Suggestions & Ideas:

Any feedback, ideas, or suggestions submitted to us via email or through the website may be used by Odyssey without compensation or restriction.

Limitation of Liability and Remedies:

1. Liability Limits

We are not responsible for any direct, indirect, incidental, special, exemplary, or consequential losses or damages incurred by you or any other party resulting from the use of, or inability to use, the website. This includes processes like enrollment and credential management. These limitations apply irrespective of the cause, including negligence, other torts, or breach of contract.

2. Third-Party Responsibility

We are not responsible for errors, delays, or other issues caused by your telecommunications providers or any other third party. While we will help address such issues, these problems remain the sole responsibility of relevant third parties.

3. Indemnification by You

You agree to defend, indemnify, and hold us harmless from all losses, including reasonable attorneys' fees and expenses, arising from:

• Any breach or violation by you or anyone using your account;
• Your failure to provide accurate, complete, and current information;
• Any losses caused by your actions or omissions.

4. Right to Control Defense

We reserve the right to take exclusive control of any matter subject to indemnification by you, at our own expense. You must fully cooperate with us in asserting any available defense or counterclaim.

5. Attorney's Fees and Expenses

You agree to pay our reasonable attorneys' fees and expenses for any claims brought against you by us under this Policy, including claims arising from your failure to indemnify us as required.

Terms and Termination:

We reserve the right to terminate or suspend access to our services for any breach of these terms, unlawful activity, or any action that could harm Odyssey’s operations or reputation, with or without notice.

Language and Agreement Validity:

If a translation of this agreement is provided, it is for convenience only. The Arabic version shall prevail in the event of any discrepancies.

Successors and Assigns:

These terms shall be binding upon and inure to the benefit of both parties and their respective successors and permitted assigns.

Severability:

If any provision of these terms is found to be unenforceable, that part shall be severed, and the remainder shall remain in full force and effect.

Force Majeure:

We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, civil disturbance, or governmental actions.

Entire Agreement:

These Terms & Conditions, along with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and Odyssey.

Independence of the Parties:

Nothing in this agreement creates any agency, partnership, or joint venture between the parties.

Survival Clause:

All provisions which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.